FAQ

faq

General questions

What’s included in a free estimates?

Anyone who gives us a call or sends us an email will receive a free estimate. Our free estimates come with a comprehensive written scope of work, all phases and steps of the process, as well as a material list and pricing, as well as a timeline detailing the entire process from beginning to end

Are you licensed and insured?

The Renovator is a Surrey approved contractor. We have $5 million in gross liability, disability, and worker’s compensation WCB benefits. Sure, it may seem unnecessary, and yes, obtaining that policy was challenging and costly, but we believe our clients should have full peace of mind when we operate in their homes.

What payment methods do you accept?

We accept checks, E-transfers and cash.

Are you licensed and insured?

The Renovator is a Surrey approved contractor. We have $5 million in gross liability, disability, and worker’s compensation WCB benefits. Sure, it may seem unnecessary, and yes, obtaining that policy was challenging and costly, but we believe our clients should have full peace of mind when we operate in their homes.

What’s included in a free estimates?

Anyone who gives us a call or sends us an email will receive a free estimate. Our free estimates come with a comprehensive written scope of work, all phases and steps of the process, as well as a material list and pricing, as well as a timeline detailing the entire process from beginning to end

Do you provide a warranty on materials used on your projects?

For all products we buy for our customers, we pass on the manufacturer’s warranty. Some of these warranties are for a lifetime.

Painting questions

Exterior Painting Interior Painting
What are the factors that influence the exterior painting project timeline?

Many factors come to dictate the completion of an exterior painting. Some bigger houses take less time to finish than smaller ones. Among these factors:
• WEATHER CONDITIONS
• THE SIZE OF YOUR HOME
• THE MATERIAL COMPRISING THE EXTERIOR
• THE CONDITION OF YOUR HOME’S EXTERIOR

What are the ideal conditions for a successful exterior painting?

Here in the lower mainland we have too many sunny days throughout the year. However, the rainy nature of the region will put a halt on any exterior painting project. Thus the best time is at best early June to mid September, with the following consideration:
• Moisture.
• Temperature.
• Time of the day.

How to choose exterior paint colors?

Exterior painting is a considerable investment; hence choosing your colors is a very important task. Luckily, homeowner can find a huge amount of social medial groups and discussion related to this matter. But it must be taken in consideration:
• Different styles and architectures accept colors differently.
• Look for colors that stand in harmony with your landscaping.
• Select colors that accommodate your non-painted items such as: roofs, gutters, brick, windows, etc.

How do I tell the difference between the estimates I receive?

Compare quote to quote.  Ask for a scope of work. A good estimate should clearly outline the steps and the proportions between prep, painting, and clean up. Also compare between what is listed as quality, manufacturing, sheens, and colors of the paint. Be wary of anyone offering a ‘discount if you sign right now.’  You should be given time to assess, compare, and carefully choose the right company for your project without being subject to susceptible sales tactics!

How do I know my paint job will last?

Great question! Unfortunately, there is no way you will know, unless you hire a professional company and one that offers a warranty. A warranty should include labor and materials for at least 2 years; anything less can’t be taken seriously. And of course, perform your due diligence

Are there paint manufacturers you prefer?

The Renovator recommends paints that are made by the following companies:
* Benjamin Moore
* Cloverdale Paints
* Behr
* Sherwin Williams

Texture and drywall questions

How long does the ceiling texture popcorn removal process take?

The process depend of the size of the room and the condition of the ceiling before and after the removal. An unpainted ceiling, with a level 4 finishing and a primer, usually is easy process and leaves minimum to no damage. This said, we could complete the job in 1 single day.

Do I need a professional contractor to remove popcorn ceiling?

As mentioned before this is a time consuming, tedious and messy job. While the removal sound easy at first to many DIY homeowners, in contrast the repairs and the skims coats that ceiling usually requires that only experienced drywaller can really pull off successfully.

How much cost popcorn ceiling removal?

This also depends of many condition:
* Is the place full of furniture or vacant?
* Was the texture painted or not?
* Are there any cracks and imperfection?
Does the ceiling require drywall work
In general, the ceiling texture removal is priced per the square foot, and it ranges between 3 to 6 dollars/ sf.

Residential -interior-exterior-painting

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